From the system behind a whole operation to the app in someone’s hand. Selected projects, and what they make possible for the people using them.
6 projects
System illustration
Security
Complete control-room management
Keep the whole operation in view.
Agents coordinate routine security operations across hundreds of UK sites. Shared records, defined procedures and human oversight keep the control room accountable.
£12k → £1.5k
monthly operating cost
4×
fewer operational errors
4 → 50
concurrent workers supported
8% → 0.2%
weekly operational outages
Operational design · Agent systems · Integration
System illustration
Operations
Dispatch, verified
Turn a phone call into a traceable response.
Dispatch and verification workflows backed by a custom real-time data platform. We codified operating procedures so assignments, checks and exceptions follow a clear process.
3m 15s → 23s
core dispatch flow, including reporting
~10% → 100%
dispatches with audit evidence
Process design · Real-time backend · Telephony
System illustration
Employee services
An employee phone line that helps
Answers to everyday questions. A route to a person.
An agent-managed phone line for schedules, holiday queries and help using enterprise mobile apps. Connected to business systems, with human escalation when needed.
Voice agents · Systems integration · Support workflows
Portfolio imagery
UK operations
A technology wing for a working business
Keep improving the software the business depends on.
Ongoing analysis, feature delivery and maintenance for a substantial, integrated platform supporting thousands of people in the UK. From understanding the next need to keeping it running.
End-to-end engineering for an e-mobility service in Croatia. The mobile experience, backend and vehicle integrations designed as parts of one working product.
Product design · Full-stack engineering · IoT
Your shiftField app
Ready for the day.
Today’s assignmentSite check-in
Your attendance and compliance, in one place.
Check in to your shift
Attendance ready Compliance up to date
Office updatedShared attendance record
Feature illustration · no client data
Workforce operations
A clearer working day, in one app
Give employees clarity. Give the office time back.
Schedules, holiday requests and attendance in one place. Employee self-service reduces routine support work; shared records make time-and-attendance checks and compliance audits easier to follow.
85%
fewer office calls on release
34% → 88%
employee satisfaction
22h → 5h
holiday administration time
95%
routine enquiries redirected to the app
Mobile products · Employee experience · Audit trails
Several of these projects form part of one long-term partnership with a national UK security business. We describe the work without naming the client or its internal systems.
Images combine our existing portfolio with labelled illustrations of how the systems work. Illustrations contain no client data; portfolio imagery is not a screenshot of each deployment.
